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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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EF LG

August 19, 2025

5  out of  5
rating by EF LG
""
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Lyle Cole

August 18, 2025

5  out of  5
rating by Lyle Cole
"Excellent"
We responded:
"Thank you for the 5_star Google Review! We appreciate you!"
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Beth Regal

August 17, 2025

5  out of  5
rating by Beth Regal
""
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Cindy Burdick

August 15, 2025

5  out of  5
rating by Cindy Burdick
"Very friendly and are always available if you have any questions"
We responded:
"We are always here for you! Thank you for the Google Review!"
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Denise Tonyan

August 15, 2025

5  out of  5
rating by Denise Tonyan
"Mark and all his support staff are wonderful and get things done quickly and efficiently. I really like working with everyone."
We responded:
"Thanks for the google review. We like working with you."
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Carlos Lopez

August 15, 2025

5  out of  5
rating by Carlos Lopez
"The office clerk was very approachable and friendly and the agent was very helpful and patient."
We responded:
"We think Cheryl rocks too! "
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Richard Craig

August 14, 2025

5  out of  5
rating by Richard Craig
"Quick easy and very nice and caring people"
We responded:
"Being a caring and good neighbor is what we do."
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Vickie Gillett

August 14, 2025

5  out of  5
rating by Vickie Gillett
"She was very helpful when I had a question she told me what I could get and how much it would cost me.Very friendly and helpful"
We responded:
"Our staff is always friendly and helpful. It's what we do!"
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Charlene Langsdorf

August 14, 2025

5  out of  5
rating by Charlene Langsdorf
"Sherry is so nice and prompt"
We responded:
"Cheryl is the best!"
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Gian Ricco

August 14, 2025

5  out of  5
rating by Gian Ricco
"Super helpful and responsive. Highly recommend!"
We responded:
"Thank you for the Google Review. Thanks for recommending us. "
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Holly Berry

August 14, 2025

5  out of  5
rating by Holly Berry
"All of the staff at Mark Hensley's office are friendly, helpful and knowledeable. We have been with them for many years through many life changes. They know us after all of these years and continue to always be supportive and helpful in any needs we have. I will keep them for as long as they will have me❤️"
We responded:
"Let's plan on you being here forever. :)"
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Elizabeth Hammon

August 14, 2025

5  out of  5
rating by Elizabeth Hammon
"Excellent customer service, every time!"
We responded:
"We strive to hear people say we have excellent service. Thank you for making our day!"
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Brittany Cunningham

August 14, 2025

5  out of  5
rating by Brittany Cunningham
"Very Friendly and willing to listen when describing the situation"
We responded:
"We make it a goal to meet customers where they are at and let them lead the customer conversation. We appreciate you!"
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michelle garner

August 4, 2025

5  out of  5
rating by michelle garner
"The lady's in the office were very friendly and very helpful."
We responded:
"Thank you for the Google Review! We appreciate you!"
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lauri levere

August 1, 2025

5  out of  5
rating by lauri levere
"This office has been very accommodating helping me to get all my insurance needs settled. They are very friendly and efficient in calling you back"
We responded:
"Thank you for the Google Review! Good customer service is what we do."
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MoRonnaMo “Ronna” Lewis

July 31, 2025

5  out of  5
rating by MoRonnaMo “Ronna” Lewis
"I've dealt with this branch for over 15 years and in all those years, each time, customer service been over and above my expectations! Taking time to explain, making sure it's understood, then asking the right questions so that I know my choices. I highly recommend Mark Hensley State Farm insurance"
We responded:
"Thank you for the Google Review! We always hope to exceed expectations!"
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James Newman

July 11, 2025

4  out of  5
rating by James Newman
"I received excellent service from them and a prompt estimate of what it would cost for my auto and home I received excellent service from them and a prompt estimate of what it would cost for my auto and home"
We responded:
"Thank you for the Google Review. Prompt and efficient is what we strive to be. "
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Viviane Leal

July 7, 2025

5  out of  5
rating by Viviane Leal
"This office has the kindest and most helpful customer service left in this region. Everyone is very good at their job and go above and beyond to help their customers. They help to make things stress free and straight forward. Highly recommend this office."
We responded:
"Thank you for the Google Review. We hope we always meet and exceed your expectations."
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Marvin Blakesley

July 7, 2025

5  out of  5
rating by Marvin Blakesley
"Fantastic personnel and very helpful."
We responded:
"Thank you for the Google Review. Our team lives to be helpful!"
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robert feistel

June 30, 2025

5  out of  5
rating by robert feistel
"Always fast courteous service while providing great coverage at a great price."
We responded:
"Thank you for the Google review. We are glad you like our personalized price plan."
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Carey_Personal Rothbardt

June 30, 2025

5  out of  5
rating by Carey_Personal Rothbardt
"I spoke with Shyna and she was very polite and very helpful to figure out my coverages. I felt very comfortable talking with her. Very nice office to deal with."
We responded:
"Thank you for the Google Review! Shyna is an awesome team member. "
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Linda Holmes

June 23, 2025

5  out of  5
rating by Linda Holmes
"I transferred my State Farm account to Mr. Hensley’s office. I am so glad I did. Shyna, who answered the phone there, could not have been nicer. She was so wonderful to talk to and she was so professional, and so kind, and I just knew after talking to her I had made a great decision to move my account to Mr Hensley’s office. A big thanks to Mr Hensley for hiring such great people for his customers!"
We responded:
"Thank you for the Google Review! We have a great team dedicated to excellence in customer service. "
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Donna Depaul

June 8, 2025

5  out of  5
rating by Donna Depaul
"The staff is always warm & friendly & efficiently answers questions and resolves issues."
We responded:
"Thank you for the Google Review Donna! We are glad you are our customer!"
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Phil Johnson

June 6, 2025

5  out of  5
rating by Phil Johnson
"Concerning the Delavan office for State Farm with Mark Hensley and Cheryl with the administrative position, I’ve always been treated fairly kindly and I’ve got great rates and in any business I deal with when I’m getting those three things fulfilled. I don’t leave. Bravo to Delavan and State Farm office with Mark Hensley!"
We responded:
"Thank you for the very nice Google Review."
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Daniel Lee

June 6, 2025

5  out of  5
rating by Daniel Lee
"I’m exceedingly pleased with Marks office’s prompt response and very helpful attitude for the last 20+years."
We responded:
"Thank you for the Google Review!"
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Martha Hayden

June 6, 2025

5  out of  5
rating by Martha Hayden
"Awesome service--year in and year out; with multiple agents over the years."
We responded:
"We thank you are awesome. Thanks for the Google Review!"
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t mc

June 2, 2025

5  out of  5
rating by t mc
"Shyna is a rockstar! But everyone is responsive, kind, patient, and friendly. Highly recommend!"
We responded:
"Thank you for the Google Review and Recommendation! We think Shyna is a rockstar as well!"