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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tabs Honey

Tabs Honey

October 31, 2024

5  out of  5
rating by Tabs Honey
"Mark and Jenna are amazing people with State farm in Wisconsin. They always come through. They always help and they’re very reliable. Thank you, State farm."
We responded:
"Thank you for the Google Review! We are always ready to be a Good Neighbor! "
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Judy Manriquez

September 27, 2024

5  out of  5
rating by Judy Manriquez
"Been with Mark and his awesome staff for over 10 years now and their customer service has always gone above and beyond for me and my family! I love the peace of mind that they always take good care of us with something as important as car/home insurance. I also work with Cheryl and Shyna, always super friendly and always giving 110% excellent customer service!"
We responded:
"Thank you for the Google Review."
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Nathan Peterson

September 17, 2024

5  out of  5
rating by Nathan Peterson
"Shyna was very helpful and made our transition to State Farm painless. It was worth every penny to switch."
We responded:
"Thank you for the Google Review. Shyna is an amazing member of our team!"
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Amy Shepstone

September 17, 2024

5  out of  5
rating by Amy Shepstone
"I decided to leave my previous insurance company of thirty years. I found better premiums and more responsive customer service at State Farm. Working with Shyna in particular has been a pleasant experience! She's very kind and friendly, and responds to all my questions in a timely manner."
We responded:
"Thank you for your Google Review. Welcome to our family!"
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Laura D

September 5, 2024

5  out of  5
rating by Laura D
"I feel they always go out of their way to make sure the problem (whatever it may be) is solved. They also make sure it happens in a timely manner."
We responded:
"Thank you for the Good Review Laura! Problem solving in a timely manner is what we always strive to do. "
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Larry Newman

August 29, 2024

5  out of  5
rating by Larry Newman
"Professional / friendly group."
We responded:
"Thank you for the 5-Star Google Review! We appreciate you!"
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Char Anderson

August 28, 2024

5  out of  5
rating by Char Anderson
"Excellent! I met with Mark and he was helpful and patient in explaining my policies that I have never experienced previously. Thank you, Mark! You’re a winner in my book!"
We responded:
"Thank you for giving us a 5-star review. You are a winner in my book. "
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Delavan Lake Sanitary District Delavan Lake

August 28, 2024

5  out of  5
rating by Delavan Lake Sanitary District Delavan Lake
"Prompt and personal service."
We responded:
"Many thanks for the 5 Star Google review. If there is anything we can do to improve our service, please let us know. "
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Rebecca Rohan

August 27, 2024

5  out of  5
rating by Rebecca Rohan
"The representative was quite helpful. She answered all of my questions and concerns. She made the process very easy."
We responded:
"Thank you for the Google Review! "
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Brice Joseph2006

August 23, 2024

5  out of  5
rating by Brice Joseph2006
"Mark is great and Sherri is wonderful! Love my agents, they always take care of you and treat you like family!"
We responded:
"Brice thank you for the Google Review! We appreciate you!"
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E Loeser

August 20, 2024

5  out of  5
rating by E Loeser
"Jenna was Very helpful. Answered all our questions in a respectful manner."
We responded:
"Thank you for the Google Review. Jenna is awesome!"
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jdneville2

August 19, 2024

5  out of  5
rating by jdneville2
"Shyna was excellent at answering my questions and following through with my request. She was very polite, knowledgeable and efficient. John Neville"
We responded:
"Thank you so much for the Google Review! Shyna is an asset to our terrific team! We think she rocks!"
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Ashley Slinker

August 15, 2024

5  out of  5
rating by Ashley Slinker
"Shyna from state farm in Delavan WI was very nice and easy to talk to. She made it very simple and easy for me switch over to state farm and my rate was pretty reasonable! Good customer service!"
We responded:
"Thank you for the Google Review. Getting customers their personal price plan and providing them with great customer service is what we specialize in. "
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BARBARA Rothenbuehler

August 12, 2024

5  out of  5
rating by BARBARA Rothenbuehler
"Very helpful, answered all my questions from the start. They are very polite and don't rush you like others might. Knew exactly what they were talking about for all questions and answers. Thank you State Farm Insurance Very satisfied customer, Barbara"
We responded:
"Thank you for the Google Review Barbara! We are so glad you are a satisfied customer! That is our goal with every customer. You let us know we are doing things right."
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Craig Hubertz

August 5, 2024

5  out of  5
rating by Craig Hubertz
"Mark's office staff are very helpful. My requests for service are understood and they aided me very expertly. Thanks!"
We responded:
"Thank you for the Google Review! We are honored to be your insurance agency!"
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Kelly Spooner

August 1, 2024

5  out of  5
rating by Kelly Spooner
"Very helpful, professional, made switching companies Very easy"
We responded:
"Thank you so much for taking the time to give us a 5-star Google Review. We are so glad you are our customer!"
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Marlene Ray

July 31, 2024

5  out of  5
rating by Marlene Ray
"I went to Mark Hemsley to get a quote on car, rental and umbrella insurance. I could not believe how friendly the office was and Jenna's knowledge and her expertise with dealing with me. I changed to State Farm insurance and saved a bundle. Number One in my book. Thank you."
We responded:
"Thank you for the Google Review. You are number one in our book."
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Daniel Yesluh

July 29, 2024

5  out of  5
rating by Daniel Yesluh
"I've been with them for years and have always been taken care of when needed! I have no reason to look for another agent! Highly recommend!!"
We responded:
"Thank you for the Google Review! Taking care of customers is what we live to do!"
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Steve Melendez

July 26, 2024

5  out of  5
rating by Steve Melendez
"Staff is the BEST!"
We responded:
"Thank you for giving us a Google review. We appreciate this so much!"
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Jon Hall

July 26, 2024

5  out of  5
rating by Jon Hall
"Mark and his team always provide exceptional service and meets all of my expectations."
We responded:
"Thank you for the Google Review. Exceptional customer service is what we always try to provide!"
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Debra Hardin

July 26, 2024

5  out of  5
rating by Debra Hardin
"They helped us change over in a hurry. Our previous insurance co dropped our policy without telling us."
We responded:
"Thanks for the Google Review. We are always here to help."
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Dave Duesterbeck

July 26, 2024

4  out of  5
rating by Dave Duesterbeck
"This state farm office handles all of our business with quick, accurate response. I always enjoy speaking with them, and I know we're giving good information."
We responded:
"Thank you! We appreciate you"
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Gian Ricco

July 11, 2024

5  out of  5
rating by Gian Ricco
"Super helpful and responsive. Highly recommend!"
We responded:
"Thank you for the Google Review. Thanks for recommending us. "
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Barry Wambold

July 9, 2024

5  out of  5
rating by Barry Wambold
"great service and friendly"
We responded:
"Thank you for the Google Review. "
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Tahmina Ahmed Milly

July 8, 2024

5  out of  5
rating by Tahmina Ahmed Milly
"Amazed by their prompt response!"
We responded:
"Thank you for the Google Review. We strive to offer amazing customer service. "