Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of KARINA JIMENEZ

KARINA JIMENEZ

January 16, 2025

5  out of  5
rating by KARINA JIMENEZ
"I am very happy and satisfied with State Farm in Delavan Wi. All the agents are very friendly and always assist you with a smile. I definitely recommend this place 100% ✴️✴️✴️✴️✴️"
Profile photo of Lady Robin L Burns

Lady Robin L Burns

January 9, 2025

5  out of  5
rating by Lady Robin L Burns
"I was in a desperate search for a new car insurance. I received so many calls from other insurance agents, but I just couldn’t connect with them. When I received a quote in the mail with an excellent quote from State Farm, I was very pleased. I contacted them and Shyna was exceptionally helpful. I was so pleased with her expertise and patience, I ended up transferring my home insurance over to State Farm as well. I’m thankful for the switch."
We responded:
"Thank you for taking the time to write a Google review for us. We think Shyna rocks. We are so glad you are with us! "
Profile photo of a skilling

a skilling

January 7, 2025

5  out of  5
rating by a skilling
"Mark and staff are the nice people you want to do business with. Very professional. Treats you like you are a valued customer. I would not change insurance company for anything."
We responded:
"Thank you"
Profile photo of Char Anderson

Char Anderson

December 18, 2024

5  out of  5
rating by Char Anderson
"Excellent! I met with Mark and he was helpful and patient in explaining my policies that I have never experienced previously. Thank you, Mark! You’re a winner in my book!"
We responded:
"Thank you for giving us a 5-star review. You are a winner in my book. "
Profile photo of Laura Szatkowski

Laura Szatkowski

December 5, 2024

5  out of  5
rating by Laura Szatkowski
"Thanks for your continued support and good service. I am happy to provide my thoughts to an office I trust. Laura Szatkowski December 2025"
We responded:
"Thank you for the Google Review Laura! Being helpful is what we do!"
Profile photo of Cathy Michalak

Cathy Michalak

December 5, 2024

5  out of  5
rating by Cathy Michalak
"This office is very quick to get the job done and they do it with a great appreciation for your business."
We responded:
"Thank you very much for the Google Review. "
Profile photo of Larry Newman

Larry Newman

December 5, 2024

5  out of  5
rating by Larry Newman
"Professional / friendly group."
We responded:
"Thank you for the 5-Star Google Review! We appreciate you!"
Profile photo of Shannon Lynn

Shannon Lynn

December 4, 2024

5  out of  5
rating by Shannon Lynn
"I have been with Mark and the girls for over 14 years. I could not be more pleased with their service and compassion. they have seen me through a lot and I am very confident that they will continue the great service. My mother will become their customer next spring. Thanks you very much, Cheryl, Jenna, and Mark. Keep up the great work."
We responded:
"Thank you for the very nice Google Review. We will always be here for you!"
Profile photo of Michael Saputo

Michael Saputo

December 4, 2024

5  out of  5
rating by Michael Saputo
"Professional! Timely and informative! Top notch customer service!"
We responded:
"Thank you for the Google Review Michael! We Appreciate you!"
Profile photo of Joe Peyer

Joe Peyer

November 15, 2024

5  out of  5
rating by Joe Peyer
"As usual Cheryl was prompt to respond and take care of my issues. Great team Mark has!"
We responded:
"Thank you for the Google Review! We think Shyna is awesome!"
Profile photo of Tabs Honey

Tabs Honey

October 31, 2024

5  out of  5
rating by Tabs Honey
"Mark and Jenna are amazing people with State farm in Wisconsin. They always come through. They always help and they’re very reliable. Thank you, State farm."
We responded:
"Thank you for the Google Review! We are always ready to be a Good Neighbor! "
Profile photo of Judy Manriquez

Judy Manriquez

September 27, 2024

5  out of  5
rating by Judy Manriquez
"Been with Mark and his awesome staff for over 10 years now and their customer service has always gone above and beyond for me and my family! I love the peace of mind that they always take good care of us with something as important as car/home insurance. I also work with Cheryl and Shyna, always super friendly and always giving 110% excellent customer service!"
We responded:
"Thank you for the Google Review."
Profile photo of Nathan Peterson

Nathan Peterson

September 17, 2024

5  out of  5
rating by Nathan Peterson
"Shyna was very helpful and made our transition to State Farm painless. It was worth every penny to switch."
We responded:
"Thank you for the Google Review. Shyna is an amazing member of our team!"
Profile photo of Amy Shepstone

Amy Shepstone

September 17, 2024

5  out of  5
rating by Amy Shepstone
"I decided to leave my previous insurance company of thirty years. I found better premiums and more responsive customer service at State Farm. Working with Shyna in particular has been a pleasant experience! She's very kind and friendly, and responds to all my questions in a timely manner."
We responded:
"Thank you for your Google Review. Welcome to our family!"
Profile photo of Laura D

Laura D

September 5, 2024

5  out of  5
rating by Laura D
"I feel they always go out of their way to make sure the problem (whatever it may be) is solved. They also make sure it happens in a timely manner."
We responded:
"Thank you for the Good Review Laura! Problem solving in a timely manner is what we always strive to do. "
Profile photo of Delavan Lake Sanitary District Delavan Lake

Delavan Lake Sanitary District Delavan Lake

August 28, 2024

5  out of  5
rating by Delavan Lake Sanitary District Delavan Lake
"Prompt and personal service."
We responded:
"Many thanks for the 5 Star Google review. If there is anything we can do to improve our service, please let us know. "
Profile photo of Rebecca Rohan

Rebecca Rohan

August 27, 2024

5  out of  5
rating by Rebecca Rohan
"The representative was quite helpful. She answered all of my questions and concerns. She made the process very easy."
We responded:
"Thank you for the Google Review! "
Profile photo of Brice Joseph2006

Brice Joseph2006

August 23, 2024

5  out of  5
rating by Brice Joseph2006
"Mark is great and Sherri is wonderful! Love my agents, they always take care of you and treat you like family!"
We responded:
"Brice thank you for the Google Review! We appreciate you!"
Profile photo of E Loeser

E Loeser

August 20, 2024

5  out of  5
rating by E Loeser
"Jenna was Very helpful. Answered all our questions in a respectful manner."
We responded:
"Thank you for the Google Review. Jenna is awesome!"
Profile photo of jdneville2

jdneville2

August 19, 2024

5  out of  5
rating by jdneville2
"Shyna was excellent at answering my questions and following through with my request. She was very polite, knowledgeable and efficient. John Neville"
We responded:
"Thank you so much for the Google Review! Shyna is an asset to our terrific team! We think she rocks!"
Profile photo of Ashley Slinker

Ashley Slinker

August 15, 2024

5  out of  5
rating by Ashley Slinker
"Shyna from state farm in Delavan WI was very nice and easy to talk to. She made it very simple and easy for me switch over to state farm and my rate was pretty reasonable! Good customer service!"
We responded:
"Thank you for the Google Review. Getting customers their personal price plan and providing them with great customer service is what we specialize in. "
Profile photo of BARBARA Rothenbuehler

BARBARA Rothenbuehler

August 12, 2024

5  out of  5
rating by BARBARA Rothenbuehler
"Very helpful, answered all my questions from the start. They are very polite and don't rush you like others might. Knew exactly what they were talking about for all questions and answers. Thank you State Farm Insurance Very satisfied customer, Barbara"
We responded:
"Thank you for the Google Review Barbara! We are so glad you are a satisfied customer! That is our goal with every customer. You let us know we are doing things right."
Profile photo of Craig Hubertz

Craig Hubertz

August 5, 2024

5  out of  5
rating by Craig Hubertz
"Mark's office staff are very helpful. My requests for service are understood and they aided me very expertly. Thanks!"
We responded:
"Thank you for the Google Review! We are honored to be your insurance agency!"
Profile photo of Kelly Spooner

Kelly Spooner

August 1, 2024

5  out of  5
rating by Kelly Spooner
"Very helpful, professional, made switching companies Very easy"
We responded:
"Thank you so much for taking the time to give us a 5-star Google Review. We are so glad you are our customer!"
Profile photo of Marlene Ray

Marlene Ray

July 31, 2024

5  out of  5
rating by Marlene Ray
"I went to Mark Hemsley to get a quote on car, rental and umbrella insurance. I could not believe how friendly the office was and Jenna's knowledge and her expertise with dealing with me. I changed to State Farm insurance and saved a bundle. Number One in my book. Thank you."
We responded:
"Thank you for the Google Review. You are number one in our book."